Create a Vendor Return

Step 1: Create the Vendor Return

1. Go to Vendors > Vendor Return > Create Vendor Return.

2. Select Vendor: Choose who you bought it from.

3. Select Products: Choose the items from your purchase history.

4. Enter Details:

   • Quantity: How many are you sending back?

   • Vendor RMA #: Enter the vendor's Return Merchandise Authorization (RMA) number.

5. Click Process.
   

   

6. To find that return, go to Vendors > View Vendor Returns and find the vendor RMA you just put in.

   • Here you can select whether the return will go to credit or simply be replaced by the vendor.

Step 2: Shipping it Out

1. Go to Outbound > Vendor Returns.

2. Find the RMA you added.

3. Enter Ship Quantity: Confirm how many are being shipped back now (e.g., 10).

4. Shipping Info: Enter the Shipping Method and Tracking Number (optional).
   

   

5. Click Pick, then Pack, then finally Ship.
   

   

   • Status Update: The return is now marked as Shipped.